Reference

How ss777link Handles Your Personal Data

This page covers exactly what personal information ss777link collects when you open an account or use a local payment method like GCash, Maya, or InstaPay — and how we keep it secure.

Account data protectionGCash, Maya, InstaPay contextYour access and correction rightsData retention clarityContact path for data requests
ss777link How ss777link Handles Your Personal Data
DATA REQUEST PATHS

Reach Us About Your Privacy

If you want to access, correct, or delete the personal data we hold on your account, reach our support team through any of the channels below. We handle data requests as a priority and will confirm receipt promptly. For account-linked payment queries involving GCash, Maya, or InstaPay, include your registered mobile number so we can locate your record quickly.

Team online

Live Chat

Open live chat directly from your account dashboard. Identify your request as a data or privacy query and our team will handle it separately from general account support.

Email Support

Send your data access or correction request to our support email. Include your registered name and the e-wallet method on your account — GCash, Maya, or InstaPay — to help us verify you.

Account Help Centre

Your account settings include a privacy request form. Log in, go to Account, then Privacy, and submit your request directly. We confirm receipt within one business day.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply practical security measures across every layer of your account — from the moment you link a GCash or Maya wallet to when a withdrawal is processed via InstaPay. Here is what that looks like in practice across the four areas that matter most to your privacy.

Data Encryption

All data transmitted between your device and our servers is encrypted using SSL. This covers your login session, account wallet details, and any payment reference you submit through GCash, Maya, or InstaPay.

Cookie Management

We use session cookies to keep you logged in across your phone and browser without re-entering credentials every time. You can clear or block cookies through your browser or mobile settings at any point.

Data Retention

We keep your account data while your account is active. After closure, records are retained only for the period required under applicable rules — not indefinitely. You may request deletion of non-essential data at any time.

Your Correction Rights

You can update your registered name, contact number, and linked e-wallet details through Account Settings, or request a manual correction by contacting our support team with your verified account details.

Common Questions About Your Data

These are the privacy questions we hear most from accounts in the Philippines. If your question is not covered here, reach us through live chat or the privacy request form in your account settings.

We collect your name, mobile number, and the e-wallet reference you use — GCash, Maya, or InstaPay. We also record device and session data to protect your account from unauthorised access.

We do not sell your data. We share only what is needed with payment processors like GCash, Maya, and InstaPay to complete transactions, and with regulatory bodies only where local law requires it.

Log in, go to Account, then Privacy, and submit a data access request. Alternatively, contact support via live chat or email with your registered mobile number and we will respond within one business day.

Yes. You can request deletion of non-essential data at any time. Some records must be retained under applicable rules for a set period after account closure, but we will confirm exactly what is held and why.

Session cookies keep you logged in as you switch between your phone browser and desktop. You can manage or clear cookies through your device browser settings without affecting your account data.

We retain records for the period required under applicable rules after closure. Once that period ends, non-essential personal data is removed. Submit a data query through support if you want specifics on your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.